Frequently Asked Questions
Many of our ingredients are derived from plants that have been grown organically or without pesticides and herbicides. Quite a number are also derived from wild-harvested plants. Some are derived from plants grown conventionally using integrated pest management systems that enable minimal or no use of pesticides. Some our innovative ingredients are derived from by-products of the food and forestry industries and subsequently “green processed.” We also use an extract derived from plant stem cells, which reduces the need for water, land, fertilizers and pesticides and provides a highly concentrated source of polyphenols. We are constantly trying to obtain the greenest materials possible. It is an ongoing process. Our ingredients are mostly derived from plants, and therefore most are natural. The synthetic ingredients we specifically add to a formulation are vitamin B3 (niacinamide) and allantoin. A few of our ingredients come to us containing preservatives that are synthetically derived. In sum, our products >94% - 100% natural.
DU NORD SKIN CARE products are vegan. They have not been tested on animals and are cruelty free.
DU NORD SKIN CARE products do not contain wheat. However, our sodium hyaluronate is derived from a fermentation process that uses wheat. Although the presence of gluten is unlikely, we cannot rule it out 100%.
Effort has been made to make DU NORD SKIN CARE GMO free. It has not been possible to determine whether or not the origin of the original plant source is GMO for several ingredients: sodium lactate, alcohol, and lecithin. The alcohol and lecithin are additives present in low concentration in one extract, and the producer notes the original plant sources as diverse. All other ingredients are GMO free.
There are no artificial fragrances or perfumes in DU NORD SKIN CARE products. DU NORD SKIN CARE products have aromas derived from
- pure hydrosols (certified organic or derived from wild-harvested plants or plants cultivated without pesticide/herbicide)
- steam-distilled essential oils (derived from plants organically grown, wild harvested or grown without pesticide; one is derived from a blend of wild-harvested and conventionally cultivated plants)
- CO2-extracted oils (certified organic)
- hexane-free absolute oils (derived from organically grown plants)
The aromas are delicate and will fade away gently after product application.
Preservatives and Shelf life?
Combinations of natural antimicrobial agents are used to preserve DU NORD SKIN CARE products. All water-based products with these combinations have been challenge tested and have satisfied USP regulations for preservation efficacy. But because the preserving agents are natural, DU NORD SKIN CARE products will not last as long as those preserved with stronger synthetic agents. In addition, potencies of natural ingredients diminish with time. To help with preservation and shelf life we contain our products in beautiful violet glass which protects against the harmful effects of light. However, we still recommend products be kept in a dry place, away from direct heat and light. On a shelf in a well-ventilated bathroom is fine!
DU NORD SKIN CARE products should be used within 6 months after opening.
Phenoxethanol and sodium metabisulfite and the following ECOCERT-compliant additives, potassium sorbate, sodium benzoate and calcium gluconate, are present in DU NORD SKIN CARE products in very low concentrations because they are included in some of the plant extracts. They are not added individually to DU NORD SKIN CARE products as preservative agents. Phenoxyethanol: PRAIRIE Serum, ALPINE Emulsion and ARCTIC Mask. Sodium metabisulfite: PRAIRIE Serum and ARCTIC Mask. Sodium Benzoate and Potassium Sorbate: all products, except TUNDRA Oil.
DU NORD SKIN CARE does not contain any of the following:
DEA, MEA, TEA
PEG, PPG compounds
DU NORD SKIN CARE products are not certified by any organization. We do our best to comply with the highest standards of safety and quality in choosing ingredients and creating our formulations, and we do so with utmost consideration, respect and care for flora, fauna and the planet.
DU NORD SKIN CARE products are meant to be used consistently for best results. Generally the full-size products yield sufficient supply for 1 - 3 months daily use. The CELEBRATION SAMPLE SET yields sufficient supply for 1- 2 weeks daily use.
Precautions? General / Sensitive Skin / Pregnancy
DU NORD SKIN CARE products contain essential oils and pure plant hydrosols.
Do not use any DU NORD SKIN CARE product without prior consultation with your physician if you have known sensitivity or allergies to components of essential oils. We list known potential allergens in the Ingredients section of each product. See “Naturally-occurring components of essential oils…”
We recommend patch testing before use of any DU NORD SKIN CARE product. This is especially important if you already know that you have sensitive skin. But, each skin is unique, and it is always best practice to test a new product.
PATCH TESTING: Apply a small amount on a discreet area on the side of your neck or the inside of your forearm. You may not feel or see any reaction immediately. It is often recommended to wait between 24 - 72 hours. Discontinue use if rash or itching occurs or if skin appears inflamed. Consult your physician if irritation persists.
It is generally recommended to avoid use of products containing essential oils during pregnancy and nursing. If you are pregnant or nursing, please consult and seek advice from your physician before using any DU NORD SKIN CARE product.
Please note that no information garnered from the website dunordskincare.com shall be interpreted as a substitute for medical advice received from a current licensed physician.
Changes in Ingredients?
Please note that because we are a small company using rarer ingredients there are occasions when a particular ingredient may be temporarily unavailable. We will replace the ingredient with another, if appropriate. We keep all ingredient lists up to date on the web site and leaflet/package insert accompanying the product.
They matter deeply to us. DU NORD SKIN CARE is a small company, and we understand what it means to be small! We are especially proud to work with a number of other small (bigger than us though!) Canadian, American and European companies and laboratories, farmers and distillers, and distributors who are passionate about their creations and products and passionate about sustainable practices, eco-stewardship and green innovation. We are based in Canada and try to source as many ingredients as possible from Canada. When possible, we also choose to source an ingredient directly from its producer/creator.
Any other questions?
Please contact us at firstname.lastname@example.org. We will be delighted and do our best to answer them!